We got past our excuses in September this year and finally ran our own client feedback exercise. How did we approach it? Using the best client feedback tool there is of course! We ran our very own Performance and Value Index survey because we knew it was the one that… read more →

If the leaves are disappearing rapidly from the trees and you are staring down the barrel of winter with Christmas just around the corner, then it must be partner conference season. Management conferences are not the sole preserve of professional services but the way professional services do them, is perhaps… read more →