Post transaction reviews

 

DealProbe from Nisus

You complete an intensive and significant transaction. This type of work is the most profitable work the firm undertakes. It lies at the core of the business and should be treated accordingly - safeguarded, checked up so that the process is one of continual improvement.

Nisus conducts a constructive but searching interview with your client to gauge performance, look for areas of both strength and weakness. Without this information you cannot be sure you will be instructed next time round. One small learning point can mean the difference between being appointed without competition or not even being invited to tender. Common sense dictates that it is too expensive not to do post transaction reviews. Finding out one key point could save the whole relationship with a major client.

We enter the responses into our own DealProbe database allowing you to see the results, fully analysed in real time via the internet.

DealProbeWhat you get:

·     Fully managed interviewing and reporting
·     Interactive real-time reporting
·     Quarterly summaries identifying trends

Benefits:

·     Identify clients’ real needs so you know what to aim for
·     Measure pitch performance so you understand where you are winning or losing
·     Quantify client satisfaction so you can track it and target improvements
·     Forecast training and development needs to improve client satisfaction
·     Compare performance trends, both internally and against competitors 

The next step:

To arrange a full system demonstration or for any further information, contact Tim Nightingale on 01732 750 160 or send an enquiry via our Contact us form


And afterwards?

Having helped our clients to safeguard their existing relationships, we also offer assistance when it comes to winning new ones.  The competitive tender has become an everyday hurdle to be overcome in order to win new work.  We provide our clients with the tools to develop match winning proposals and presentations, from sorting the strategy and plan of attack to document writing, presentation rehearsal and coaching.  We have helped our clients to achieve some extraordinary results in major bids.

 

Other services:

Competitive Tendering
For proposals and pitches one better than competitors, start with client needs.
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Client Insight Research
Get an objective view of your firm, the problems clients perceive and how to fix them.
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