From data to insight

FAQ: Can You Survey Our Non-clients?

While some can give you valuable and constructive insight about your firm and the market, survey someone who’s never heard of your firm, they’ll tell you nothing of use, which is just a waste of time, budget and goodwill...

He Who Listens

First off, clients like being listened to. Most people do. It makes them feel valued; they get to give the firm some home truths and more often than not, this takes the form of a plea to understand them, their needs and their business...

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