Recent work

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FIRM-WIDE POST MATTER REVIEWS

As a Top 20 UK firm, Bryan Cave Leighton Paisner have placed significant emphasis on personal commitment to client loyalty.

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BREXIT THOUGHT LEADERSHIP

White & Case turned to Nisus for an independent study of what industry was doing by way of contingency planning.

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MULTI-SURVEY
RESEARCH

Michelmores had achieved consistent growth but recognised that future success would be driven by delivering outstanding service excellence.

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AUDIT LEADS TO RE-BRAND

Menzies wanted to understand how their clients perceived them, and to prioritise the firm’s strategic thinking in a highly competitive marketplace.

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LISTENING AND LEADING

Smith & Williamson had Nisus undertake primary research into the threats and opportunities facing barristers’ chambers.

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INDEPENDENT TENDER DE-BRIEFS

Keen to increase their win-ratio in competitive tenders, DAC Beachcroft engaged Nisus to conduct a programme of

tender debriefs.

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LONG-TERM BRAND ALIGNMENT

Halcrow, a major UK engineering consultancy firm, was looking to gain a clearer view of clients’ perception of their service and brand.

TRAINING SENIOR MANAGEMENT

With an established client listening programme, Osborne Clake wanted senior management to undertake relationship interviews.