As a Top 20 UK firm, Bryan Cave Leighton Paisner have placed significant emphasis on personal commitment to client loyalty.
White & Case turned to Nisus for an independent study of what industry was doing by way of contingency planning.
Smith & Williamson had Nisus undertake primary research into the threats and opportunities facing barristers’ chambers.
Halcrow, a major UK engineering consultancy firm, was looking to gain a clearer view of clients’ perception of their service and brand.
With an established client listening programme, Osborne Clake wanted senior management to undertake relationship interviews.